For 84.8% of merchants, payment using cryptocurrencies has become a way to expand their customer base. Such assessmentsare contained in a study by the PYMNTS news aggregator and the Bitpay processing service.
81.5% of respondents cited the ability to eliminate intermediaries as the reason for adding this feature.
59.6% of merchants indicated the convenience of using cryptocurrencies in cross-border transactions.
A decrease in transaction costs was noted by 42.1% of respondents. According to researchers, commissions when paying with digital assets are about 1% against the industry standard of 1.5-3.5%.
An obstacle to the introduction of crypto paymentstechnical difficulties remain. This was reported by 67.9% of respondents. Also among the popular answers are the volatility of digital assets (66.1%), difficulties in tracking transactions (56%), insufficient transparency (49.5%).
Recall that a PYMNTS survey in December 2021 showed that 58% of cross-border companies use cryptocurrencies.
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