June 16, 2025

ePayments has blocked user accounts at the request of the British regulator

On February 11, the ePayments payment system suspended operations after an inspection by the Financial Conduct AuthorityGreat Britain (FCA). Users of the service are not available any actions on the accounts.

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&#171;The decision was made following an FCA review of ePayments' anti-money laundering systems, during which shortcomings were identified that needed to be addressed&#187;,- the statement says.

According to one ePayments user, the company did not send out warning letters before restricting operations.

&#171;There was no warning in advance.The message about freezing can be seen in your personal account only by logging into the web version of the site. I did not receive an email about funds being blocked. When you try to transfer funds, even within the system, you get a big red button. Of course, everything is unexpected and unpleasant. It was a convenient service for transferring crypto to fiat,— the user said in a comment to ForkLog.

The support service that the client contacted wasstated that the &#171;formation of new rules for working with AML&#187; it will take several days. At the same time, experts assured that the user’s funds are “reliably protected.”

ePayments has blocked user accounts at the request of the British regulator

Screenshot of user correspondence with ePayments support

ePayments is a popular service among cryptocurrency users from post-Soviet countries. It allows you to withdraw funds through your own plastic card company.

The ePayments Systems Ltd system operator isUK licensed money transfer agency. The company has permissions to open IBAN accounts, issue prepaid cards for individuals, businesses and online merchants.

In July 2018, ePayments became the first company to use the Passport authorization service from the Telegram messenger.

UPDATE at 14:37:Digital cryptocurrency exchange usersSecurities Exchange (DSX), which ePayments Systems called its official agent in 2015, began withdrawing funds from it, fearing possible blocking of accounts.

Because of this, the site could have problems with liquidity.

&#171;People who have withdrawn crypto from DSX say thatNow all transactions are stuck with the mark pending. 5 hours ago it was possible to withdraw via ether, how things are now is unknown, the remaining crypt has grown considerably in price and could run out at any moment&#187;,— said a source of the Telegram channel Goldfoundinshit TM.

The bitcoin exchange rate on the DSX exchange at the time of publication is $ 11,148 with an average weighted $ 10,307, Ethereum - $ 275 with an average of $ 254, Litecoin - $ 85 with an average of $ 79.

ePayments has blocked user accounts at the request of the British regulator

Screenshot: CoinGecko DSX Data