Capgemini: More than 90% of consumers are interested in the metaverse

Article Reading Time:
1 min.

According to a survey conductedCapgemini, a company specializing in business consulting, has over 90% Consumers expect metaverses to bring significant changes to the way users interact with famous brands and people.

The same goes for a wide variety of organizations.- Seven out of ten respondents believe that metaverses will take customer service to a new level. The survey included more than 8,000 respondents and 1,000 organizations from 12 countries, with varying areas of focus, to gauge overall interest in metaverses. Among them was a group of 380 people who consider themselves experienced users of the metaverse industry.

Of all respondents, about 93% stated thatthey are interested in the concept of metaverses and are ready to learn more about it. Of these, 53% said they would definitely use metaverses when they become more convenient and accessible.

According to Capgemini spokesman CharltonMonsanto, metaverse companies need to be more user-centric and address accessibility and privacy issues to move forward. The potential for metaverses, says Monsanto, to impact our lives is high, as is the interest from consumers.

Earlier, computer security experts from Kaspersky Lab said that metaverses will attract significant attention from hackers next year.